Delivery Policy

The following policies are applicable for delivery of all orders placed on www.mrkirana.com

All orders are to be delivered within 24 hours from the time of confirmation. An order will be considered confirmed only after the customer has verified the order details over phone on the confirmation call placed by customer service representative of www.mrkirana.com.

The expected time of the delivery will be notified to you over Phone/E-mail/SMS. Please ensure someone is present at the notified time of your delivery at your address to receive the order. Also, in case of cash on delivery (CoD) payments, please keep the total amount ready to pay for the order. In case we are unable to deliver your order due to your premises being locked or the address being incorrect, a re-attempt charge of Rs. 30 will be levied.

Although we strive to serve you at the earliest, sometimes due to reasons beyond our control, the delivery of your order may get delayed. If this might be the case, we will promptly notify you of such delays.